You landed. The plane touched down in Punta Cana, the air smells different, and you already want to be at the pool. But first, you need to sort out the transfer from the airport to your hotel. This guide covers everything you need to make that first leg of the trip effortless.
What happens when you exit PUJ
Punta Cana International Airport (PUJ) is one of the busiest in the Caribbean. As you exit the baggage claim area, you'll see two things: agents from different companies offering you rides, and — if you booked in advance — your driver waiting with a sign showing your name.
The immigration process requires your passport and the Dominican E-Ticket (completed online before travel at eticket.migracion.gob.do). Allow 15 to 45 minutes depending on how many flights arrive simultaneously.
Your transport options from PUJ
1. Private transfer (the best option)
An exclusive vehicle for your group, from the airport door to the resort door. No stops, no sharing, no price negotiating on the spot. With Royal Dominican Transfers you pay on arrival — never upfront.
- Driver waiting with your name on a sign
- Real-time flight tracking — if you are delayed, we wait
- Water on board, air conditioning, bilingual driver
- Pay on arrival: cash USD/DOP or card
- Fixed price agreed at booking — no surprises
2. Resort shuttle
Many hotels offer their own shuttle service. Convenient, but usually more expensive than a private transfer and may involve waiting while multiple guests are picked up. Check with your hotel before you travel.
3. Airport taxi
Available at the exit, but prices are not fixed and quality varies. If you go this route, use only officially identified taxis — never accept rides from people without official identification.
4. Guagua (public bus)
The most budget-friendly option, but does not operate directly from the airport to resorts. Requires a connection and is impractical with large luggage.
Travel times from PUJ
- Bávaro / Punta Cana (hotel zone): 20–35 min
- Cap Cana: 15–25 min
- Cabeza de Toro / Macao: 25–40 min
- La Romana: 60–75 min
- Santo Domingo: approx. 2h 30 min
- Samaná: approx. 3h
Pro tip
Book your transfer before you travel. Arriving with your transfer confirmed means no negotiating on arrival — especially useful if you land at night or travel with young children.
What to expect during the arrival process
- Land → immigration (passport + E-Ticket): 15–45 min
- Collect luggage: 10–20 additional minutes
- Clear customs and exit to arrivals hall
- Your driver is waiting at the exit with your name
- Straight to the vehicle — no further waiting
Why pay-on-arrival is better for travelers
Most transfer services worldwide require online prepayment. We work differently: booking is free, and you pay directly to your driver when they pick you up. This eliminates the risk of losing money if your flight is cancelled or changed.